Privacy Policy
This Privacy Policy explains how Fix-a-Potty (“we,” “us,” or the “Site”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
Collection of Personal Information
When you visit the Site, we gather information about your device, interactions, and any details needed to process your orders. Additional information may be collected if you contact us for customer support. Below is a summary of the personal information we collect and why.
Device Information
- Examples: Web browser version, IP address, time zone, cookie data, pages viewed, search terms, and site interactions.
- Purpose: To ensure the Site loads correctly and to analyse Site usage for optimisation.
- Source: Collected automatically through cookies, log files, web beacons, tags, or pixels.
- Disclosure: Shared with our processor, WooCommerce.
Order Information
- Examples: Name, billing and shipping addresses, payment information, email, and phone number.
- Purpose: To fulfil orders, process payments, arrange shipping, provide invoices, and communicate with you.
- Source: Collected directly from you.
- Disclosure: Shared with our processor, WooCommerce.
Sharing Your Personal Information
We share your personal information with service providers to facilitate our services and fulfil our contracts with you. For example, we use WooCommerce to power our online store. Learn more about how WooCommerce handles your personal information here.
We may also share your information to comply with legal obligations or to protect our rights.
Behavioural Advertising
We use your personal information to provide targeted advertising or marketing communications we believe may interest you. For example, we use Google Analytics to understand how customers use the Site. You can learn more about Google’s privacy practices here and opt out of Google Analytics here.
For more on targeted advertising, visit the Network Advertising Initiative’s educational page.
You can opt out of targeted advertising via these links:
Use of Personal Information
We use your personal information to provide our services, including: offering products, processing payments, shipping orders, and keeping you informed about new products and offers. Our legal bases for processing your personal information include:
- Your consent;
- Fulfilling our contract with you;
- Complying with legal obligations;
- Protecting your vital interests;
- Performing tasks in the public interest;
- Pursuing legitimate interests, provided these do not override your rights and freedoms.
Retention
We retain your personal information as long as necessary to fulfil our services unless you request its deletion. For more on your right to erasure, see the ‘Your Rights’ section below.
Automated Decision-Making
If you reside in the European Economic Area (EEA), you have the right to object to processing based solely on automated decision-making, including profiling, if it significantly affects you. We do not engage in such automated decision-making that has a legal or significant effect.
WooCommerce employs limited automated decision-making to prevent fraud, including:
- Temporary denylist of IP addresses linked to repeated failed transactions (persists for a few hours).
- Temporary denylist of credit cards associated with denylisted IP addresses (persists for a few days).
Cookies
Cookies are small data files downloaded to your device when you visit our Site. We use cookies to enhance your browsing experience by remembering your actions and preferences. Cookies also help us understand how visitors use our Site.
We use functional, performance, advertising, and social media cookies. The length of time a cookie remains on your device depends on its type—session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted.
You can manage cookies via your browser settings. However, blocking cookies may affect your browsing experience on our Site.
For more details on how to manage cookies, visit www.allaboutcookies.org.
Do Not Track
Please note, as there is no industry-standard understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when such signals are detected.
Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Please review this policy periodically.
Contact Us
For more information about our privacy practices or if you have any questions, please contact us via email at hello@fixapotty.co.nz.
If you are dissatisfied with our response to your complaint, you may contact your local data protection authority. More information can be found here.